Privacy Policy

1. Introduction

Welcome to VoiceLo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we process and safeguard your data when you use our Text-to-Speech platform.

2. Information We Collect

We collect information that you provide directly to us when you create an account, make a purchase, or communicate with us. This includes:

• (a)Account Information
  • Name
  • Email address
  • Authentication credentials via Appwrite Cloud, including:
    • Email/Password login and signup
    • Google OAuth Sign in and sign up
• (b)Payment Information: Transaction details processed securely through Creem (Merchant Of Record). After successful payment, we store some required payment info that comes from Creem (Merchant Of Record), our Payment Processor.
• (c)Usage Data: Information about how you use our service, including text provided for speech synthesis, AI writing prompts, and generated content history.

3. Credit Card Data

We do not store your credit card details. All payment processing is handled securely by our payment processor, Creem (Merchant Of Record).

4. Input Text

The text you input for speech synthesis and prompts for AI writing are processed to generate content. We securely store your input text, AI prompts, and generated outcomes on our servers (Appwrite Cloud) to provide history features and allow you to manage your projects. You can delete this history at any time.

5. Generated Audio Files

The audio files generated from your input text are stored securely on our cloud servers (Appwrite Cloud) to enable history access across your devices. You retain full ownership of the generated audio files and can delete them from your history at any time.

6. How We Use Your Information

We use the information we collect (as described in section 2) to:

• •Provide and maintain our TTS services
• •Process transactions and manage credits
• •Analyze usage to improve performance
• •Communicate updates and security alerts

7. Data Storage and Security

We use industry-standard security measures to protect your data. Your account information and preferences are stored using Appwrite Cloud's secure infrastructure. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

8. Data Sharing

We will not share any data with third parties for any purpose, including training models, except for the specific data required for our core service: input text sent to our Text-to-Speech API provider (Inworld AI) and prompts sent to our AI Writing providers (Google Gemini, OpenAI) solely for the purpose of content generation.

9. Third-Party Services

We utilize several third-party services to power VoiceLo. We encourage you to read their terms and privacy policies to understand how they process your information:

• •Appwrite Cloud: Authentication and database management.
• •Creem (Merchant Of Record): Secure payment processing.
• •Inworld AI: Text to speech generation via their API.
• •Google Gemini: AI text generation services.
• •OpenAI: AI text generation services.

10. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. You can manage most of your data directly through your account dashboard.